Use your own domain for your website

Your chequo website is always available at yourname.chequo.com. If you own a domain — for example elrinconmadrid.com — you can serve your website there instead. Visitors who open your old chequo.com address are redirected automatically, so existing links and QR codes keep working.

1. Register a domain

Buy your domain at any registrar (your local provider, Cloudflare, GoDaddy, IONOS, OVH…). If you already own one, skip ahead.

2. Enter it in the Back Office

Go to Website → Custom domain, type your domain (for example elrinconmadrid.com — with or without www, we handle both), and press Save.

3. Point your DNS at chequo

In your domain provider's DNS settings, create two records:

Type	Name / Host	Target / Value
CNAME	www	sites.chequo.com
CNAME (or ALIAS/ANAME)	@ (the bare domain)	sites.chequo.com

Some providers don't allow a CNAME on the bare domain (@). If yours only offers an A record there, use a DNS provider that supports ALIAS, ANAME, or CNAME flattening instead — moving just your DNS to Cloudflare (free plan) is the easiest fix and doesn't change where your domain is registered. If you do, make sure the two records you create are set to "DNS only" (grey cloud), not "Proxied" (orange cloud) — Cloudflare's default for new records is Proxied, which will prevent your domain from connecting.

Delete any old A or CNAME records on @ and www that point somewhere else — leftover records are the most common reason a domain doesn't connect. (This won't affect your email — MX records are a different record type and are left alone.)

4. Wait, then check

DNS changes usually take a few minutes to appear but can take up to 48 hours. Back in Website → Custom domain, press Check status. When the bare domain row (without www) shows a check mark, your domain is live and your chequo.com address starts redirecting to it. The www row is a recommended extra, so visitors who type www. also arrive — if it's still red, re-check the www record from step 3, but your site is already working.

Troubleshooting

• "Domain does not point to us yet" — the DNS records above are missing, have a typo, or haven't propagated yet. Double-check the target is exactly sites.chequo.com and try again later.
• "Certificate not ready yet" — your DNS is correct and the security certificate is still being issued. This finishes automatically; try again in 15 minutes.
• "Points to a different website" — the domain answers, but not with your chequo website. Usually an old record (or website builder) is still active at your provider — remove it.
• Still stuck after 48 hours? Contact us and we'll take a look together.